-Incidents & complaints-

Focus on safety

notebook-respond-to-events

These registers support paperless reporting incidents, feedback and complaints and enable staff to easily contribute to a safe work environment.

-Easily report issues & track progress-

Incident Register

The LOGIQC Incident Register helps you to ensure that adverse events are reported and managed effectively in accordance with operational and statutory requirements. All organisations have a duty of care to ensure that employees, and any other person who may be affected by the organisation's services, remain safe and have a safe place to work.

Paperless reporting

One-click reporting from any device. Attach documents to keep related information in one place.

Notification and Escalation

Assign incident to any staff or manager and track communication and collaboration.

Track and analyse

Built in search filters and trend reporting for high level analysis of what’s happening in your business.

-There's more to see-

Report and manage adverse events

Feedback/Complaints register – Reports and track feedback

An organisation striving for excellence will provide high levels of customer service including being responsive to feedback and focussed on how it’s managed.

  • All staff access to simple and quick complaints and client feedback reporting.
  • Delegate and track actions to respond to complaints.
  • Upload related documentation.
  • Create related improvements or corrective actions.

Benefits

Ensure client feedback and complaints are reported and managed effectively in accordance with operational requirements.

Repairs register – Report maintenance issues

Organisations need effective processes for maintaining physical infrastructure to ensure high standards of service delivery and compliance with legal obligations in relation to workplace safety.

  • All staff access to simple and quick reporting on faults with equipment and other assets.
  • Delegate and track actions to respond to issues.
  • Upload related documentation.
  • Schedule related maintenance requirements

Benefits

Ensure plant and equipment malfunctions are reported and managed.

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Feedback/Complaints register – Reports and track feedback

An organisation striving for excellence will provide high levels of customer service including being responsive to feedback and focussed on how it’s managed.

  • All staff access to simple and quick complaints and client feedback reporting.
  • Delegate and track actions to respond to complaints.
  • Upload related documentation.
  • Create related improvements or corrective actions.

Benefits

Ensure client feedback and complaints are reported and managed effectively in accordance with operational requirements.

repairs-ico

Repairs register – Report maintenance issues

Organisations need effective processes for maintaining physical infrastructure to ensure high standards of service delivery and compliance with legal obligations in relation to workplace safety.

  • All staff access to simple and quick reporting on faults with equipment and other assets.
  • Delegate and track actions to respond to issues.
  • Upload related documentation.
  • Schedule related maintenance requirements

Benefits

Ensure plant and equipment malfunctions are reported and managed.

-Logiqc has everything you need-

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