Community Services

Connect You Too and their continuous improvement journey

Connect You Too is a community service assisting those independently living at home by providing quality, safe and reliable community transport options and meals for frail, aged, disabled or vulnerable people in the Clarence Valley region.

We spoke to General Manager Kerry Little and Corporate Services Manager Desley Tyler to hear how LogiqcQMS supports the organisation’s operations and continuous improvement journey.

In the past 12 months we have had our Food Safety, ISO9001 and Bus Operations accreditation. The three auditors have all commented on the benefits of the Logiqc system, our record-keeping, the Risk and Feedback registers – all evidence to show that we have assessed risk, responded to feedback and added to our audit schedule. We can also see how it enables us to take action and show staff that we’ve made continuous improvements. This can sometimes be difficult to show, but with LogiqcQMS, our staff can see the ongoing records and understand why and how we’ve made changes.

Kerry Little, General Manager

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