We are good humans

We’re driven by the belief that what we do matters. That by helping our customers mature, grow and get better at what they do, we’re making a difference to the health of all Australians and New Zealanders. If that makes us idealists, then we’re fine with that.

Always fair and ethical in our working practices, we approach every challenge with an open mind and an optimistic attitude.

And we respectfully acknowledge the Traditional Owners of the land on which we work and learn, and pay respect to the First Nations Peoples and their elders, past, present and future

We share our knowledge

We know our sector. We’re well-versed in its nuances and complexities (which are many and varied). But we don’t guard that knowledge or charge outrageous premiums to access it. Our customers benefit from our expertise because we share it willingly, via a robust library of content and resources customised to individual quality standards. We leverage our deep understanding of the health sector to get customers up-and-running with minimal friction and effort, so that they can realise value faster.

We design with purpose

Our customers are at the heart of everything we do: our brand, our services and our platform. That’s why we talk to them - to better understand their needs. And then we serve those needs, by investing back into our platform, content and services. We solve problems through considered, thoughtful design, underpinned by a deep understanding of the space in which we operate.

We help, guide and advise

Our customers’ challenges can’t be solved by software alone - which is we don’t think of ourselves as a software business. In fact, we’re far from it. We’re a team of enablers, progressive thinkers and facilitators who are always seeking new ways to add value and help businesses succeed. Customer-centric and responsive, we guide organisations through a challenging process, equipping them with the tools, training and support they need to bring about lasting, positive change.

Partners in transformation

We’re on a mission to transform our customers’ culture for the better - and it all starts with good systems. Because when systems work in harmony, the complex becomes simple. The disparate becomes connected. Chaos gives way to clarity, harmony and order. And that’s when the real progress happens. Our software facilitates our customers’ digital transformation while our support helps to bring about cultural change - so that they, in turn, can deliver better health outcomes for the people they serve.