The way we develop, access and engage in software has changed significantly over the past decade. Technology used to be a novelty, back when phones had keypads and video games had a slot for a dollar coin. How things have changed!
We now interact with multiple software platforms every day simply to do our work, manage our banking, and do the shopping. And as such regular users of software, we are all much, much, harder to please. Product design has taken off in a way that no one could have predicted. We don’t just want our needs to be met; we want to be delighted. We don’t just want to use a product; we want to love it.
So here at Logiqc, we have set a new challenge for ourselves. That is, to not just create what’s needed, but to strive to create something that can be loved. We may not always get it right, but it is what we aim for each time we design new features or look for improvements to be made. Getting this right is also about listening to you, our user community and that’s why your feedback is so important.
In the ‘industry’, a Minimum Lovable Product (MLP) goes beyond asking ‘how do we fix customers’ problems?’ by also asking ‘how can we delight them along the way?’ Two recent new features we’ve added to LogiqcQMS – Controlled Actions and Workflow Builder – are great examples of this. Our design process started out with a very specific customer need and evolved to becoming a major new functionality enabling customisation of your LogiqcQMS to your own unique business processes.
You can learn more about these features and more recent platform updates in the Knowledge Base. And keep an eye out for some exciting developments in the works, including the ability to apply viewing permissions to all registers and built-in controls to set default options in fields. Register your interest here and select ‘Tell me more about optional features’.