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Primary Health

Primary health care has been described as ‘the frontline of Australia’s health care system, encompassing a large range of providers and services across public, private and non-government sectors. Primary care is often the first contact a person has with the health system and can be delivered in a range of settings, by a range of providers. It may be provided by general practitioners (GPs) within general practice or in an aged care or community setting, by public or private service providers. Nursing care, midwifery, pharmacy, dentistry, Aboriginal health services, and allied health care are also examples of primary care services.

The Australian health care system overall faces a number of challenges in providing effective, timely, coordinated health care now and into the future. Some of these challenges are:

  • an ageing population which is changing the nature of demand for health care services 
  • rising levels of risk factors such as obesity and physical inactivity
  • increasing prevalence of chronic disease and multiple chronic diseases (comorbidity) 
  • increasing patient expectations for high quality health care and involvement in their care
  • disparity in access and outcomes for people in various population groups such as those living in areas of lower socioeconomic status (SES), people living in more remote areas, and Aboriginal and Torres Strait Islander Australians
  • ensuring access to an appropriate mix of skilled workforce across all Australian regions 
  • an uncertain economic climate, which may influence choices of governments and individuals as to how much they spend on health

The contribution Logiqc can make

Logiqc is designed to help complex and multi-program-based organisations to manage compliance, safety, quality and risk. 

Logiqc is the platform of choice for more than 100 rural and remote primary health care organisations including Aboriginal Community Controlled Health Organisations and continues to respond to the needs of the sector through monthly enhancements driven by feedback from users. 

Primary health organisations are also choosing Logiqc to help reduce the time and resources required to comply with industry standards such as the RACGP Standards for general practices, NDIS Practice Standards, and the New Zealand 8134 Health and Disability Services Standard.  

Through its intuitive interface and comprehensive functionality, Logiqc enables providers to streamline their operations, enhance safety protocols, improve service quality, and effectively manage risks.

With 15 registers to choose from, Logiqc can become a single integrated platform for organisations in the disabilities and aged care sectors to confidently manage safety, quality and risk.

Logiqc-all-registersConfigure your platform with just the registers you need to manage safety, quality, and risk.

How Logiqc has simplified safety, quality and risk management

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.


"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."

Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health

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"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."

Darcy Inglis - Managing Director at Honestally

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"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."

Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)

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"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."

Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways

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"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

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"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."

Floyd Leedie - Chief Executive Officer at Goondir Health Services

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"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

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"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

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"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

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"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting

Speak with a specialist

Get in touch with us to request a demo or to discuss what role Logiqc could play in your digital transformation. 

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