Onboarding

Logiqc Onboarding Program

The Logiqc Onboarding Program offers four options to help you: you to configure the platform to meet your organisation’s specific business needs; streamline implementation and transition; and assist with the integration of a new technology layer.

Four onboarding options:

1. Basic
2. Standard
3. Advanced
4. Premium

Key points

Flexible and scalable onboarding options.

• Project management approach includes an on-line project plan
• Scaled to suit your needs with four options to choose from
• Designed to support your organisation over time, beyond launch of the platform
• Backed by extensive on-line and in-app support including all users’ access to the Logiqc Knowledge Base and Learning Academy

Logiqc’s onboarding comprises eight core components and has been developed over years of experience working with organisations on their journey to leverage emerging technologies to optimise quality systems.

Core Components of the Onboarding Program

With you all the way

We're with you every step of the way. Our commitment is to simplify the process of building a quality management system that meets your exact needs. Whether you're establishing a new health facility or consolidating existing processes into a single, centralised system, our onboarding program is designed for ease of use.

We understand the complexities of implementing new software across an organisation. That's why our onboarding is built on a robust project management approach and offers scalable support.

Logiqc onboarding has three main objectives:

1. Configure the platform to meet your organisation's specific needs.
2. Streamline the transition and implementation phase.
3. Facilitate the integration of this new technology.

We believe that successful digital transformation, regardless of organisational size, depends on key components. Our onboarding program, developed through years of experience, incorporates eight core components to help organisations leverage technology for optimised quality systems.

Key Features:

• Flexible and scalable onboarding options.
• Project management approach with an online project plan.
• Four scalable options to suit your needs.
• Ongoing support, not just initial setup.
• Extensive online and in-app support, including the Logiqc Knowledge Base and Learning Academy.

Four onboarding options designed to suit your needs:

Option One: Basic Onboarding

Ideal for organisations activating a limited number of registers (1-4). This option includes project management planning, system configuration assistance, customised training, and post-training support. Additional training and support can be purchased as you activate more registers.

Option Two: Standard Onboarding

Designed for organisations activating 5 or more registers. This option expands project management support to include milestone reporting and increases the number of customised training sessions and post-training support to reflect the larger number of registers and features being used.

Option Three: Advanced Onboarding 

This option is designed for organisations that either implement multiple registers across various programs or service locations or deploy Logiqc's security and identity management features, APIs, and/or portable device options. It addresses the complexities of stakeholder engagement through project plan monitoring at both the program and site levels, crucial for keeping projects on track. The number of customised training and post-training support sessions is increased to accommodate the platform's more complex implementation.

It also provides direct access to Logiqc's senior technical staff and support to optimise your Standard Operating Environment (SOE) for optimal configuration and deployment. Post-implementation, this option adds project monitoring to track platform usage and user adoption tracking as part of ongoing support and ROI analysis.

Option Four: Premium Onboarding

This plan is designed for large-scale deployments of the platform and provides comprehensive support for deploying Logiqc's advanced features, including security and identity management, APIs, and/or portable device options. It includes all of the benefits of the Advance onboarding, including direct access to Logiqc's senior technical staff and support to optimise your Standard Operating Environment (SOE) for optimal configuration and deployment.

To support the scale of the deployment, the Premium onboarding includes significantly more support hours for platform configuration and training throughout implementation. It also includes user adoption tracking as part of ongoing support and ROI analysis.