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Risk management

In the dynamic world of healthcare, managing risk and handling incidents efficiently is not just important, it is crucial for organisations to safeguard their operations and maintain the highest level of quality in their services.

Why does risk and incident management matter in healthcare?

Improving patient safety

The primary goal of healthcare is to provide safe and effective care to patients. Effective risk and incident management ensures that the safety of patients is prioritised. By identifying and addressing potential risks before they manifest as actual problems, healthcare organisations can prevent harm and improve outcomes for patients.

Regulatory Compliance

Healthcare is one of the most heavily regulated industries. Organisations must comply with a myriad of rules and standards such as designed to ensure safe and ethical practice. For example, the National Safety and Quality Health Service (NSQHS) asks organisations to demonstrate how a risk management approach is used to and maintain the currency and effectiveness of policies, monitor and take action to improve adherence to policies, and review compliance with legislation, regulation and jurisdictional requirements. While guidelines such as ISO 31000 Risk Management provide a structured methodology to analyse potential risks, evaluate their potential consequences, and develop appropriate mitigation strategies. Effective risk management helps these organisations stay on the right side of the law, avoiding legal consequences and penalties.

Continuous Improvement

Every incident provides an opportunity to learn and improve. Analysing what went wrong and why allows healthcare organisations to make changes that prevent future occurrences. This culture of continuous improvement drives better healthcare outcomes and operational efficiency.


Integrated risk and incident management system

Logiqc enables organisations to build and manage a comprehensive and proactive risk management framework consistent with standards and requirements of ISO 31000.

By using Logiqc to embed a risk management approach, foster a culture of continuous improvement, and take a proactive approach to quality, organisations can effectively navigate potential risks and ensure the highest level of quality in their services.

Risk Register

The Risk register supports the risk management process for strategic and operational risk including risk identification, risk assessment, risk controls and treatment, risk review, and trend analysis.

Incident register

Enables staff to report online from any device 24/7. The Incident register fully integrates with the Risk Register to provide insights into frequency of adverse events and effectiveness of controls.   

Risk Management with Logiqc

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.

Ramahyuck logo-1

"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

ACCS logo

"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

Carbal logo-1

"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

Auckland Eye logo-1

"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

DHC logo-1

"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting

Speak with a specialist

Get in touch with us to request a demo or to discuss what role Logiqc could play in your digital transformation. 

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