Digital Transformation: Redefining the Healthcare Landscape
The healthcare industry is going through one of the most significant revolutions in its history - the digital transformation. This groundbreaking ...
Discover the Feedback Register
Book your free demo to see the Feedback register in action and learn how it can benefit your organisation.
Key feature
Business rules
Configurable business rules ensure reported events are assigned to the right person, every time.
Business rules simplify reporting by auto-populating up to six mandatory fields based on the user's selections.
By programming conditional logic, fields can be automatically populated based on the description provided when adding items to the Feedback, Incidents, Improvement, and Repairs registers.
Business Rules gives you more control, adds built-in intelligence to how events are coded, ensures events are managed as per the organisation's policy, and reduces the risk of critical issues being overlooked.
Key feature
Response protocols
Ensure adverse events are managed in accordance with your organisation's policy and procedures.
Pre-programed response protocols with multiple actions can be configured that enable managers to specify what needs to be done with a single click.
Each action can be treated independently with its own timeline and action officer. Date rules can be pre-set to ensure critical timeframes are followed eg 'send acknowledgement letter to complainant within 3 days of receipt of complaint' or 'investigate incident within 5 days of the date the incident occurred'.
Includes a dashboard widget for monitoring the status of actions that are open.
Add-on
Webform integration
Integrate your corporate website or other platforms to automatically log feedback, complaints or queries in the Feedback register as they are submitted.
How Logiqc has simplified safety, quality and risk management
Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.
"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."
Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health
"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."
Darcy Inglis - Managing Director at Honestally
"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."
Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)
"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."
Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways
"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."
Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation
"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."
Floyd Leedie - Chief Executive Officer at Goondir Health Services
"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."
Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services
"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"
Kim Passante - Clinic and Quality Manager at Carbal Medical Services
"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."
Deb Boyd - CEO at Auckland Eye
"LogiqcQMS encourages staff to start analysing risk in the early days of operations."
Leith McMillan - CEO at Day Hospital Consulting
Get Started
Safety, quality, and risk management in healthcare
Explore Logiqc can add value to your organisation with a free custom demo of our online platform.
