New accreditation requirements for private dental practices: navigating the transition
Starting 1 May 2024, the Australian Commission on Safety and Quality in Health Care (ACSQHC) implemented new accreditation requirements for private ...
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A just and no-blame culture
Managing safety is central to ensuring the well-being and protection of clients, patients, healthcare professionals, and visitors. Health organisations are complex environments with numerous hazards, and it is crucial to have comprehensive measures in place to mitigate risks and promote a safe working and healing environment.
There are multiple and interrelated factors that can lead to patient harm, and more than one factor is usually involved in any single incident. Incidents are caused by a multitude of factors related to systems, technology, human behaviour including clients and patients, external factors, and more. Most of the mistakes that lead to harm do not occur as a result of the practices of one or a group of health and care workers but are rather due to system or process failures that lead these health and care workers to make mistakes.
Good safety systems enables easy reporting of all incidents including near misses and hazards and provides decision-useful analytics for driving improvement. By enabling staff with effective tools and promoting a just and no-blame culture, organisations can enhance the overall quality of care and provide a nurturing environment for healing and recovery.
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Here are just some of the ways that Logiqc can help you manage health and safety
Logiqc's Incident register enables staff to report incidents and hazards online from any device 24/7.
Logiqc's Risk register supports the risk management process for strategic and operational risk in accordance with ISO 31000.
Logiqc's Audit register helps you to keep track of upcoming audits, those currently in progress, and any that are overdue.
Logiqc's Documents register is a central library of documents approved for use such as policies, procedures, and forms.
Logiqc's Improvement register enables all staff to easily report non-conformance and opportunities for improvement.
Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.
"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."
Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health
"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."
Darcy Inglis - Managing Director at Honestally
"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."
Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)
"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."
Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways
"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."
Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation
"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."
Floyd Leedie - Chief Executive Officer at Goondir Health Services
"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."
Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services
"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"
Kim Passante - Clinic and Quality Manager at Carbal Medical Services
"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."
Deb Boyd - CEO at Auckland Eye
"LogiqcQMS encourages staff to start analysing risk in the early days of operations."
Leith McMillan - CEO at Day Hospital Consulting
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