Support desk

Expert support when you need it

Included in your subscription is a dedicated Australian-based support desk with differing levels of support tailored for small, medium and large-scale deployments. 

Our Customer Support (CES) surveys show how our users feel about their support experience and we are proud of our promoter rating of 86% in 2023. 

Users with access to the Support Desk can raise support tickets from within the platform or online from anywhere, anytime.