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Repairs register

Report, manage, and track faults with equipment and assets

 

Efficient fault reporting is a cornerstone of proactive maintenance, enabling organisations to address issues and maintain optimal asset performance.

For healthcare organizations, the processes of fault reporting, analysis, and corrective measures are especially critical.

Crucially, fault reporting serves as an early warning system, catching potential complications before they balloon into significant challenges.

Logiqc's Repair register enables all staff to easily report faults and provides managers with the analytics they need to support effective data-driven decisions and drive improvement with their asset management processes.   

Discover the Repairs Register

Curious to see how the Repairs register could support your own asset management processes? Book your free demo today.

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Features

Each of these features are included as standard

Simple online reporting

Logiqc enables you to report equipment faults and maintenance issues from any device (desktop, tablet, mobile) and any location. This means staff can report issues as they happen, no matter where they are.

Notifications and task reminders

Stay informed with email notifications that keep you in the loop when issues are reported. And  stay on top of your tasks with reminders for overdue tasks that will help you focus on priorities.

Delegate and track resolution actions

Assign actions to manage and investigate faults and monitor status with progress reports.  

Standardised response protocols

Use the Controlled actions add-on to program pre-set steps and actions that can be quickly applied and delegated when managing the reported issue.  

Support a learning culture

Generate related improvement suggestions linked to the fault report.

Track status and action taken

Easily search and filter all reported issues and generate exportable reports on action taken.  

Analytics

Generate reports of the types of issues being reported over time and the related assets or equipment. 

Key feature

Business rules

Configurable business rules ensure reported events are assigned to the right person, every time. 

Business rules simplify reporting by auto-populating up to six mandatory fields based on the user's selections. 

By programming conditional logic, fields can be automatically populated based on the description provided when adding items to the Feedback, Incidents, Improvement, and Repairs registers.

Business Rules gives you more control, adds built-in intelligence to how events are coded, ensures events are managed as per the organisation's policy, and reduces the risk of critical issues being overlooked.

BusinessRules
Key feature

Response protocols

Ensure adverse events are managed in accordance with your organisation's policy and procedures.

Pre-programed response protocols with multiple actions can be configures that enable managers to specify what needs to be done with a single click.  

Each action can be treated independently with its own timeline and action officer. Date rules can be pre-set to ensure critical timeframes are followed eg 'send request for quote within 3 days of issue report' or 'investigate issue within 5 days of the date the issue was reported'. 

Includes a dashboard widget for monitoring the status of actions that are open.

Controlled actions

How Logiqc has simplified safety, quality and risk management

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.

IUIH

"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."

Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health

Aurora Logo-1

"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."

Darcy Inglis - Managing Director at Honestally

BRAMS logo-1

"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."

Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)

EKJP logo-1

"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."

Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways

Ramahyuck logo-1

"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

Goondir logo-1

"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."

Floyd Leedie - Chief Executive Officer at Goondir Health Services

ACCS logo

"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

Carbal logo-1

"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

Auckland Eye logo-1

"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

DHC logo-1

"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting

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Safety, quality, and risk management in healthcare

Explore Logiqc can add value to your organisation with a free custom demo of our online platform.

Request a Demo
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