Logiqc Mobile in Primary Health Care: Smarter Event Reporting and Instant Policy Access from Anywhere
In primary health care, agility, responsiveness, and a strong quality culture are essential to delivering safe, client-centred care, especially ...
Incident Reporting made easy
Book your free demo to see how the Incidents register can strengthen your organisation.
Key feature
Business rules
The Business Rules Builder is a powerful automation tool that streamlines the reporting and management of adverse events across feedback, incidents, improvements, and repairs registers. By implementing conditional logic, it reduces the complexity of event reporting, ensures events are routed correctly, and enhances organisational control. This feature adds built-in intelligence to event management, minimising the risk of overlooked critical issues and ensuring adherence to organisational policies.
Key Features:
- Simplified Event Reporting: Reduces the number of required fields during event reporting through conditional logic, making the process more efficient for users. This simplifies reporting for front line staff, making it more likely that events are reported.
- Automated Event Routing and Assignment: Automatically determines event routing, notification, and access based on predefined conditions, ensuring events reach the appropriate personnel and business areas. This removes the risk of human error in routing, and ensures events are dealt with by the correct teams.
- Flexible Access Control: Enables granular control over event access by role and individual, maintaining data security and confidentiality. This allows organisations to maintain need to know access, and maintain confidentiality around sensitive events.
- Enhanced Policy Adherence: Enforces organisational policies through automated rules, ensuring consistent event management and minimising the risk of compliance breaches. This ensures that policy is followed, even by staff that may not be fully aware of the policy.
Key feature
Incident Response Protocols
The Response Protocols feature automates and standardises the management of reported events, ensuring consistent adherence to organisational procedures. By pre-programming response workflows for various event types (incidents, complaints, repairs, etc.), it streamlines resolution processes and provides real-time monitoring of action statuses through a dashboard widget.
Key Features:
- Standardised Event Response Workflows: Pre-programmed response protocols for diverse event types, ensuring consistent handling across the organisation.
- Automated Action Application: Automatic application of relevant response protocols to reported events within activated reporting registers.
- Comprehensive Event Coverage: Applies to multiple reporting registers, including feedback, incidents, repairs, and improvement, ensuring organisation wide coverage.
- Real-Time Action Monitoring: Dashboard widget for tracking the status of open actions, providing immediate visibility and control.
Add-on
Safety dashboard
The Safety Dashboard offers a customisable, real-time view of organisational safety, providing key metrics and data analysis tools to enhance risk management and improve safety performance.
Key features:
- Real-Time Incident and Hazard Monitoring: The dashboard provides immediate visibility into open incidents, injuries, hazards, and near misses, enabling swift responses to immediate safety concerns.
- Trend Analysis for Proactive Safety Improvement: By tracking incident trends, adverse events, and injury patterns over time, the dashboard empowers safety managers to identify recurring issues and implement preventative measures.
- Severity and Category-Based Incident Analysis: The ability to filter and analyse incidents by severity and category allows for targeted interventions, ensuring that resources are allocated effectively to address the most critical safety risks.
- Tracking Corrective Actions and Response Protocols: The dashboard facilitates the monitoring of corrective actions and response protocols, ensuring that safety procedures are followed and that incidents lead to tangible improvements in safety practices.
Add-on
VHIMS integration
Provide a centralised and consistent incident reporting experience for all users with the option to automatically report incidents via API into the Victorian Government Health Information Management System.
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Developed in collaboration with the Victorian Agency for Health Information.
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Conforms to the VHIMS Minimum Data Set.
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Uses the VHIMS CS Information Management System Applied Programming Interface so users do not interface with the VHIMS online Central Solution.
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Selective, user-driven data transfer which means that incidents not ‘in-scope’ of departmental requirements do not need to be uploaded.
How Logiqc has simplified incident reporting, response, and management.
Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.
"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."
Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services
"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."
Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation
"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"
Kim Passante - Clinic and Quality Manager at Carbal Medical Services
"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."
Deb Boyd - CEO at Auckland Eye
"With the LogiqcQMS, we build a positive reporting culture where anyone can say, “There’s been an incident. I’ve done this.” We’re human, after all. The hospital or healthcare facility promotes a ‘can do’ culture and the staff focus on making an improvement."
Leith McMillan - CEO at Day Hospital Consulting
Get Started
Safety, quality, and risk management in healthcare
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