Balancing usability and performance in Logiqc, interview with Tim Grillmeier
We spoke with Tim Grillmeier, Senior Frontend Developer at Logiqc, about the team’s journey to enhance the platform’s accessibility. Tim shared how ...
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Key feature
Business rules
The Business Rules Builder is a powerful automation tool that streamlines the reporting and management of adverse events across feedback, incidents, improvements, and repairs registers. By implementing conditional logic, it reduces the complexity of event reporting, ensures events are routed correctly, and enhances organisational control. This feature adds built-in intelligence to event management, minimising the risk of overlooked critical issues and ensuring adherence to organisational policies.
Key Features:
- Simplified Event Reporting: Reduces the number of required fields during event reporting through conditional logic, making the process more efficient for users. This simplifies reporting for front line staff, making it more likely that events are reported.
- Automated Event Routing and Assignment: Automatically determines event routing, notification, and access based on predefined conditions, ensuring events reach the appropriate personnel and business areas. This removes the risk of human error in routing, and ensures events are dealt with by the correct teams.
- Flexible Access Control: Enables granular control over event access by role and individual, maintaining data security and confidentiality. This allows organisations to maintain need to know access, and maintain confidentiality around sensitive events.
- Enhanced Policy Adherence: Enforces organisational policies through automated rules, ensuring consistent event management and minimising the risk of compliance breaches.
This ensures that policy is followed, even by staff that may not be fully aware of the policy.
Key feature
Response protocols
The Response Protocols feature automates and standardises the management of reported events, ensuring consistent adherence to organisational procedures. By pre-programming response workflows for various event types (incidents, complaints, repairs, etc.), it streamlines resolution processes and provides real-time monitoring of action statuses through a dashboard widget.
Key Features:
- Standardised Event Response Workflows: Pre-programmed response protocols for diverse event types, ensuring consistent handling across the organisation.
- Automated Action Application: Automatic application of relevant response protocols to reported events within activated reporting registers.
- Comprehensive Event Coverage: Applies to multiple reporting registers, including feedback, incidents, repairs, and improvement, ensuring organisation wide coverage.
- Real-Time Action Monitoring: Dashboard widget for tracking the status of open actions, providing immediate visibility and control.
How Logiqc has simplified safety, quality and risk management
Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.
"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."
Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health
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Safety, quality, and risk management in healthcare
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