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Improvement register

Build a learning culture


Continual improvement requires everyone within an organisation to adopt, as part of their normal work, a mind-set of continuously looking for ways to improve processes and systems to make them more efficient and effective.

During an audit, external assessors will look for evidence that your organisation is recording where process failures occur, analysing root cause and data, and identifying corrective actions and improvement opportunities. 

By enabling all staff to easily report process issues and improvement opportunities, Logiqc's Improvement register provides decision makers with useful information for effective change to be made.

See the Improvement register in action.

Book your free demo to see how the Improvement register can help you create a culture of continual improvement within your organisation.

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Each of these features are included as standard

Enable continual improvement

Logiqc enables staff to report non-conformances and suggest improvements from any device (desktop, tablet, mobile) and any location.  

Immediate notifications

Stay informed with immediate email notifications that will keep you in the loop when non-conformance are reported. Plus, never miss a beat with our helpful reminders for overdue tasks that will keep you on track. 

Track actions to respond to non-conformance

Assign actions to manage and investigate issues, explore root cause and recommend corrective or preventive actions. 

Support a learning culture

Enable all staff to suggest improvements to process and systems. 

Track status and action taken

Easily search and filter all actions and generate exportable reports on progress and outcomes.  

Dashboard widget

The Improvement register includes a dynamic dashboard widget that provides real-time insights about non-conformance and improvement reporting. 

Key feature

Business rules

Configurable business rules ensure reported events are assigned to the right person, every time. 

Business rules simplify reporting by auto-populating up to six mandatory fields based on the user's selections. 

By programming conditional logic, fields can be automatically populated based on the description provided when adding items to the Feedback, Incidents, Improvement, and Repairs registers.

Business Rules gives you more control, adds built-in intelligence to how events are coded, ensures events are managed as per the organisation's policy, and reduces the risk of critical issues being overlooked.

Key feature

Response protocols

Ensure adverse events are managed in accordance with your organisation's policy and procedures.

Pre-programed response protocols with multiple actions can be configured that enable managers to specify what needs to be done with a single click.  

Each action can be treated independently with its own timeline and action officer. Date rules can be pre-set to ensure critical timeframes are followed eg 'investigate non-conformance within 5 days'. 

Includes a dashboard widget for monitoring the status of actions that are open.

Controlled actions

How Logiqc has simplified safety, quality and risk management

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.


"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."

Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health

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"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."

Darcy Inglis - Managing Director at Honestally

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"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."

Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)

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"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."

Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways

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"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

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"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."

Floyd Leedie - Chief Executive Officer at Goondir Health Services

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"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

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"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

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"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

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"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting

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Safety, quality, and risk management in healthcare

Explore Logiqc can add value to your organisation with a free custom demo of our online platform.

Request a Demo
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