Logiqc Mobile in Primary Health Care: Smarter Event Reporting and Instant Policy Access from Anywhere
In primary health care, agility, responsiveness, and a strong quality culture are essential to delivering safe, client-centred care, especially ...
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Key feature
Business rules
The Business Rules Builder is a powerful automation tool that streamlines the reporting and management of adverse events across feedback, incidents, improvements, and repairs registers. By implementing conditional logic, it reduces the complexity of event reporting, ensures events are routed correctly, and enhances organisational control. This feature adds built-in intelligence to event management, minimising the risk of overlooked critical issues and ensuring adherence to organisational policies.
Key Features:
- Simplified Event Reporting: Reduces the number of required fields during event reporting through conditional logic, making the process more efficient for users. This simplifies reporting for front line staff, making it more likely that events are reported.
- Automated Event Routing and Assignment: Automatically determines event routing, notification, and access based on predefined conditions, ensuring events reach the appropriate personnel and business areas. This removes the risk of human error in routing, and ensures events are dealt with by the correct teams.
- Flexible Access Control: Enables granular control over event access by role and individual, maintaining data security and confidentiality. This allows organisations to maintain need to know access, and maintain confidentiality around sensitive events.
- Enhanced Policy Adherence: Enforces organisational policies through automated rules, ensuring consistent event management and minimising the risk of compliance breaches.
This ensures that policy is followed, even by staff that may not be fully aware of the policy.
Key feature
Response protocols
The Response Protocols feature automates and standardises the management of reported events, ensuring consistent adherence to organisational procedures. By pre-programming response workflows for various event types (incidents, complaints, repairs, etc.), it streamlines resolution processes and provides real-time monitoring of action statuses through a dashboard widget.
Key Features:
- Standardised Event Response Workflows: Pre-programmed response protocols for diverse event types, ensuring consistent handling across the organisation.
- Automated Action Application: Automatic application of relevant response protocols to reported events within activated reporting registers.
- Comprehensive Event Coverage: Applies to multiple reporting registers, including feedback, incidents, repairs, and improvement, ensuring organisation wide coverage.
- Real-Time Action Monitoring: Dashboard widget for tracking the status of open actions, providing immediate visibility and control.
How Logiqc has simplified safety, quality and risk management
Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.
"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."
Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health
"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."
Darcy Inglis - Managing Director at Honestally
"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."
Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)
"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."
Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways
"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."
Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation
"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."
Floyd Leedie - Chief Executive Officer at Goondir Health Services
"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."
Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services
"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"
Kim Passante - Clinic and Quality Manager at Carbal Medical Services
"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."
Deb Boyd - CEO at Auckland Eye
"LogiqcQMS encourages staff to start analysing risk in the early days of operations."
Leith McMillan - CEO at Day Hospital Consulting
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Safety, quality, and risk management in healthcare
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