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The demand for disability services and providers is soaring as more and more individuals require support. This increasing demand is putting an immense strain on an already remarkable sector that manages to accomplish extraordinary things with limited resources. 

Key challenges

One of the key challenges faced by support workers is managing high workloads with limited resources. Many support workers are responsible for a large number of clients and are expected to provide a wide range of services with a limited budget.

At 30 September 2020, the NDIS was supporting over 410 000 people with permanent disability to access services and supports. And the number of participants is expected to grow. It is estimated that the workforce will need to grow by approximately 90 000 full time equivalent staff over the next four to five years.
However, attracting and retaining a suitably skilled, qualified workforce is proving a challenging endeavour, as the sector is increasingly seen as overworked, underpaid, undervalued and poorly trained.

The contribution Logiqc can make

With Logiqc, organisations can greatly reduce the time and resources required to comply with rigorous industry standards such as the NDIS Practice Standards, NZS 8134.1:2008 Health and Disability Services Standards, and the National Standards for Disability Services. 

Through its intuitive interface and comprehensive functionality, Logiqc enables providers to streamline their operations, enhance safety protocols, improve service quality, and effectively manage risks.

With 15 registers to choose from, Logiqc can become a single integrated platform for organisations in the disabilities and aged care sectors to confidently manage safety, quality and risk.

Logiqc-all-registersConfigure your platform with just the registers you need to manage safety, quality, and risk.

How Logiqc has simplified safety, quality and risk management

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.


"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."

Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health

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"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."

Darcy Inglis - Managing Director at Honestally

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"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."

Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)

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"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."

Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways

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"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

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"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."

Floyd Leedie - Chief Executive Officer at Goondir Health Services

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"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

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"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

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"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

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"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting