About Logiqc
Managing quality, compliance and risk is a complex, constantly evolving challenge, comprising many moving parts. Those tasked with it are typically time-poor and under-resourced. More often than not, it’s maintained via an unreliable mish-mash of spreadsheets and paper systems that have no place in today's increasingly 'digital' workplace. And yet, quality, compliance and risk are arguably some of the most critical functions of every organisation. Reputations rely on it. So too do the outcomes for our clients.
Our Story
Logiqc was born out of a desire to transform the way organisations think about quality management. We are driven to bring order, rigour, and simplicity to the space and to remove the pain points, and replace them with ease, efficiency and clarity. We strive to create an environment where everyone and everything works together, in synchronicity.
But we are not just in game to make people more productive, or their jobs easier (although that is part of what we do). What matters most to us is the big picture. Because we believe that, when it’s done right, managing quality, compliance and risk can become a powerful force for good.
That’s why we consider ourselves so much more than a software platform. We don’t just implement systems then walk away. We empower our customers to create a culture of continuous learning, so that they can improve and grow.
We are good humans with deep expertise – who employ design thinking with a focus on customer success – to inspire business transformation.
We are good humans
We’re driven by the belief that what we do matters. That by helping our customers mature, grow and get better at what they do, we’re making a difference to the health of all Australians and New Zealanders. If that makes us idealists, then we’re fine with that.
Always fair and ethical in our working practices, we approach every challenge with an open mind and an optimistic attitude.
And we respectfully acknowledge the Traditional Owners of the land on which we work and learn, and pay respect to the First Nations Peoples and their elders, past, present and future
We share our knowledge
We know our sector. We’re well-versed in its nuances and complexities (which are many and varied). But we don’t guard that knowledge or charge outrageous premiums to access it. Our customers benefit from our expertise because we share it willingly, via a robust library of content and resources customised to individual quality standards. We leverage our deep understanding of the health sector to get customers up-and-running with minimal friction and effort, so that they can realise value faster.
We design with purpose
Our customers are at the heart of everything we do: our brand, our services and our platform. That’s why we talk to them - to better understand their needs. And then we serve those needs, by investing back into our platform, content and services. We solve problems through considered, thoughtful design, underpinned by a deep understanding of the space in which we operate.
We help, guide and advise
Our customers’ challenges can’t be solved by software alone - which is we don’t think of ourselves as a software business. In fact, we’re far from it. We’re a team of enablers, progressive thinkers and facilitators who are always seeking new ways to add value and help businesses succeed. Customer-centric and responsive, we guide organisations through a challenging process, equipping them with the tools, training and support they need to bring about lasting, positive change.
Partners in transformation
We’re on a mission to transform our customers’ culture for the better - and it all starts with good systems. Because when systems work in harmony, the complex becomes simple. The disparate becomes connected. Chaos gives way to clarity, harmony and order. And that’s when the real progress happens. Our software facilitates our customers’ digital transformation while our support helps to bring about cultural change - so that they, in turn, can deliver better health outcomes for the people they serve.