Community services

Our clients in the community services sector across Australia and New Zealand are making society a better place for all and work across many important areas such as disabilities, housing, transport, rehabilitation, family support, youth, and women's health.

Australia’s not-for-profit sector is large and diverse. It has a strong history of helping vulnerable and disadvantaged people across a range of areas. More than 50% of our clients are community sector organisations and we are proud of our association with this sector, whose members play many important roles in our society including: giving a voice to communities; improving quality of life for individuals and breaking down isolation by enabling people from a diversity of backgrounds to join up and join in.

Comply with standards

Meet accreditation requirements

With the LogiqcQMS Accreditation Register you will be accreditation ready 24/7 with an evidence report unique to multiple standards and an integrated quality action plan. Clients are using LogiqcQMS for accreditation with QIC, HSQS, NDIS and a range of other quality standards relevant to Australia and New Zealand.

Manage risk

Manage risk and compliance across programs

Get total visibility of key risks and adverse events with our ISO 31000-compliant risk register. Track risk mitigation actions to reduce exposure to risk. Schedule and assign tasks to manage compliance and use workflows to delegate accountability.

Enhance Safety

Ensure the workplace is a safe place

Empower your team to report and manage incidents and hazards more easily. Respond to and resolve incidents faster. Identify and implement solutions to improve your safety record.

Continuous quality improvement

Drive improvement

Record improvement opportunities and non-conformances arising from internal audit and adverse events.

Your QMS challenges, solved.

Benefit from a range of powerful features designed with and for community sector organisations.

No more disparate systems

Streamline your safety, quality and risk management processes in the one place, with our integrated management system.

Keep an eye on regulation

Ease the burden of increasing regulation. Track key compliance tasks and maintain visibility of compliance with standards.

Effortless time management

Track the status of hundreds of critical tasks at any one time and set up system-generated reminders to ensure important deadlines aren't missed.

Continual improvement

Record improvement opportunities and non-conformances using an integrated register, and link them with other business processes.

Software that suits everyone

Our simple, intuitive platform, accessible via desktop, tablet or mobile, enables widespread adoption at all levels.

Better access to key data

Identify trends and make better decisions through customised dashboards and powerful business analytics.

Industry specialists

More than just software

We have worked with community sector organisations for more than 15 years and we understand the environment. Here's how we can help.

Content

Save time with a range of support resources designed specifically for community sector organisations, including content specific to NDIS Practice Standards, QIC, ISO 9001, New Zealand 8134.1:2008 Health and Disability Services Standards, National Standards for Mental Health Services, and many other quality and relevant standards.

Training

Get everyone up-and-running faster with online and onsite training and onboarding, tailored to your requirements and budget.

Accreditation support

Identify and prioritise your accreditation must-dos with our gap analysis tool. Build recommendations and actions into your system to simplify compliance.

Build support

Make sure your system build is in line with current government and industry standards. Get help setting up your audit program, documentation, scheduling and more.

360° support

Tap into the expertise of our sector specialists - whenever and wherever you need it.

We like it when our customers are happy

Trusted by over 200 organisations across Australia and New Zealand

CEO Regional Housing

Brett Hanna

The introduction of the National Regulatory System for Community Housing (NRSCH) in 2014 was the key driver for us in seeking a quality management system.

Ailsa Lively

As new modules come, we take them on. We grow with the system. As well as making us ‘quality secure’, it makes our job so much easier.