New

Product Update : Improved system menu management - Learn More

Incident register

Report and manage incidents and adverse events

 

Incident reporting can improve safety and care processes, change the way staff think about risk, and raise awareness of good practice. 

Logic’s Incident register makes online incident reporting accessible to all staff from any device 24/7 and enable them to identify, report, manage, and learn from incidents with the following benefits:

  • Strengthen the safety culture in your organisation.
  • Ensure the right people are notified every time.
  • Generate and share high-level trend reports. 
  • Ensure data collection compliance with legislation and standards
  • Implement your safety management framework by utilising programmable workflows and incident coding.

 

Discover the Incidents Register

Book your free demo to see how the Incidents register can strengthen your organisation.

Request a Demo
Home Image Hero

Features

Each of these features are included as standard

Simple online reporting

We understand incidents can happen anywhere and at any time which is why Logiqc enables you to report from any device (desktop, tablet, mobile) and any location. This means staff can report incidents as they happen, no matter where they are

Immediate notifications and task reminders

Stay informed with immediate email notifications that will keep you in the loop when critical events occur. Plus, never miss a beat with our helpful reminders for overdue tasks that will keep you on track. 

Delegate and track actions to respond to incidents

Assign actions to manage and investigate the incident and use access controls to ensure only those teams or individuals who need to know can access can view incident reports.

Standardised response protocols

Use the Controlled actions add-on to program pre-set steps and actions that can be quickly applied and delegated when managing the incident.  

Support a learning culture

Conduct root cause analysis and generate corrective actions at any stage while reporting or managing the incident.

Track status and action taken

Easily search and filter all incidents and generate exportable reports on action taken.  

Feedback to incident reporter

Optional field allows people managing or closing the incident to send a message back to the reporter to let them know the issue was handled.

Dashboard widget

The Incident register includes a dynamic dashboard widget that provides an instant 12 month trend graph of all incidents.

Key feature

Business rules

Configurable business rules ensure reported events are assigned to the right person, every time. 

Business rules simplify reporting by auto-populating up to six mandatory fields based on the user's selections. 

By programming conditional logic, fields can be automatically populated based on the description provided when adding items to the Feedback, Incidents, Improvement, and Repairs registers.

Business Rules gives you more control, adds built-in intelligence to how events are coded, ensures events are managed as per the organisation's policy, and reduces the risk of critical issues being overlooked.

BusinessRules
Key feature

Response protocols

Ensure adverse events are managed in accordance with your organisation's policy and procedures.

Pre-programed response protocols with multiple actions can be configures that enable managers to specify what needs to be done with a single click.  

Each action can be treated independently with its own timeline and action officer. Date rules can be pre-set to ensure critical timeframes are followed eg ''finalise investigation within 2 days of the date the incident occurred'. 

Includes a dashboard widget for monitoring the status of actions that are open.

Controlled actions
Add-on

Safety dashboard

Whether working on-site or in the field, employees need an easy way of reporting issues and managers need easy access to good business analytics to oversight the safety of the environment and culture of the workplace. The Safety Dashboard tracks incidents, hazards and near misses and provides metrics on timeliness and related learnings.

Request a Demo
Safety dashboard
Add-on

VHIMS integration

Provide a centralised and consistent incident reporting experience for all users with the option to automatically report incidents via API into the Victorian Government Health Information Management System. 

  • Developed in collaboration with the Victorian Agency for Health Information.

  • Conforms to the VHIMS Minimum Data Set.

  • Uses the VHIMS CS Information Management System Applied Programming Interface so users do not interface with the VHIMS online Central Solution.

  • Selective, user-driven data transfer which means that incidents not ‘in-scope’ of departmental requirements do not need to be uploaded.

Request a Demo
vhims

How Logiqc has simplified safety, quality and risk management

Click on one of the customer stories below to discover how Logiqc has been implemented in health and community services organisations.

IUIH

"We recently opened a new dental clinic and it was accredited within 4 weeks; we would normally have given ourselves up to a year to get it done."

Leonie Smit - Risk, Compliance & Quality Manager at Institute for Urban Indigenous Health

Aurora Logo-1

"Audits and accreditation can be a stressful experience, having extra support from a team of people who do this for a living is incredibly valuable."

Darcy Inglis - Managing Director at Honestally

BRAMS logo-1

"We received great feedback from the assessor that he hadn’t seen a QMS like Logiqc being used to its full capacity and working so well."

Cassie Atchison - CEO at Broome Regional Aboriginal Medical Service (BRAMS)

EKJP logo-1

"We use LogiqcQMS predominantly for ISO 9001 accreditation. I don’t think we would have achieved the accreditation if we didn’t have it."

Claire Wimbridge - Quality & Compliance Manager at East Kimberley Job Pathways

Ramahyuck logo-1

"Having confidence in the system, allowing access to all staff, and knowing that the information is accurate and current is important to us."

Sally Sibley - Quality Manager at Ramahyuck District Aboriginal Corporation

Goondir logo-1

"We are up to about 230 reporting compliances and they are all loaded into the platform.[...] LogiqcQMS keeps everyone accountable."

Floyd Leedie - Chief Executive Officer at Goondir Health Services

ACCS logo

"I love it when someone puts an incident up because it won’t get lost until it’s dealt with. It’s a protection for the business financially too."

Bonnie Buchan - Infection Control and Health and Safety at Auckland City Surgical Services

Carbal logo-1

"We added the Risk module about a year ago and review these on a regular basis to decide if any changes are needed. All our incidents then go into LogiqcQMS"

Kim Passante - Clinic and Quality Manager at Carbal Medical Services

Auckland Eye logo-1

"LogiqcQMS definitely helps us to better manage our incidents and feedback. It gives us greater oversight into what is really happening within the business."

Deb Boyd - CEO at Auckland Eye

DHC logo-1

"LogiqcQMS encourages staff to start analysing risk in the early days of operations."

Leith McMillan - CEO at Day Hospital Consulting

Get Started
Home Image Hero

Manage safety, quality and risk in healthcare

Explore Logiqc can add value to your organisation

Request a Demo
Home Image Hero