Quality and Information Security Policy

At Logiqc, our vision is to be the preferred platform for health and community services in safety, quality, and risk management.

In providing products and services, we strive to provide a secure, scalable, and intuitive SaaS solution that meets or exceeds customer expectations and complies with all applicable regulatory and statutory requirements.

We also prioritise the maintenance of information security controls to protect customer and internal corporate data, maintain software supply chain integrity, and ensure high-availability infrastructure.

To achieve this, we anchor our work in five strategic dimensions against which measurable objectives are set and monitored:

1. Intentional Growth (Evidence-Based Decision Making): Shift from a referral-dependent model to a proactive, scalable growth engine that leverages brand authority and deep sector expertise.
2. Build simply (Customer Focus): Move from complex workflows to a "frictionless" environment with a focus on building what our customers need next.
3. Rapid adoption (Customer Focus): A seamless learning ecosystem supporting on-demand learning and product adoption with minimal external intervention.
4. Security and Trust (Risk Management): Hardened security infrastructure aligned with recognised standards working as a foundational competitive advantage.
5. Value-led internal processes (Internal and Customer Focus): Reduce process friction and automate complex workflows to increase efficiency and deliver greater customer value.

Continual Improvement

Logiqc is dedicated to the continual improvement of our QMS and ISMS and we achieve this by:

• Regularly reviewing our quality and information security objectives against performance data;
• Fostering a culture of safety, accountability, and blame-free reporting;
• Encouraging innovation; and
• Actively seeking and acting upon feedback from our customers and stakeholders.

To ensure we meet our policy aims, we operate and maintain a quality management system compliant with AS/NZS ISO 9001, AS/NZS ISO 27001, and relevant legislation. Our quality management system applies to all aspects of the products and services we provide including those provided by our partners.